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The Do’s of recruitment…

Recruitment Grapevine have recently published an article on the ‘Do’s and Don’ts’ of recruitment and we are very happy to report that we adhere to all of these suggestions and ‘Do’ much more than this. Here is a quick summary of the article, with an overview of how RightClick deliver an outstanding recruitment service.

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The Don’ts of recruitment

Last week we explored the ‘Do’s’ of recruitment and were pleased to report that we go above and beyond what was detailed in the Recruitment Grapevine article. And to finish off the picture, we thought we should just check out the ‘Don’ts’ and make sure we are practicing what we preach.

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Job of the Week – Customer Service Advisor

If you are looking for a fun, vibrant, team based environment to get you out of bed in the morning then our Customer Service Advisor job of the week in this fantastic call centre in Altrincham is the place for you. We are looking for people to take inbound calls from existing customers, supporting them throughout the financial claims process …

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More fabulous 5* reviews…

We love nothing more than a happy customer, and this month they have been coming in thick and fast…here is just one example of the great feedback that we have been getting from our candidates… To read more 5* reviews, click on the testimonial page or pop over to our Facebook page.

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Awesome reviews…

We have worked with some really great people over the last few months and many of them have left us some fantastic reviews on Facebook. So if you need any reassurance that RightClick is the agency for you, click here to read what our candidates say about us and our service.

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Customer Service Tip #2

More often than not, any call centre job will require a candidate to have excellent customer service skills and a happy customer is always the desired outcome of any phone call. If you want to be on top of the customer service game, here is another top tip to help you deliver excellent customer service. Using the right words in …

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#MissingType

The ‪#‎MissingType‬ campaign goes global this week – 21 countries, 25 blood services and one fabulous campaign. According to Mashable UK, NHS Blood and Transplant and London-based PR agency Engine Group have launched the #MissingType campaign, in which the three letters that signify blood types are disappearing from familiar landmarks and brands. The goal is to encourage more people to …

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Job of the Week – Sales Advisor

This week the spotlight is on the Sales Advisor job that we are currently recruiting for on behalf of The Claims Guys. The Claims Guys are one of the UK’s leading Financial Claims/PPI Claims companies, and as a Sales Advisor you will be speaking to people who are genuinely interested in reclaiming PPI that has been mis-sold to them in …

customer service tip

Customer Service Tip #1

More often than not, any call centre job will require a candidate to have excellent customer service skills and a happy customer is always the desired outcome of any phone call. If you want to be on top of the customer service game, here is our first customer service tip to help you deliver excellent customer service. This is absolutely …

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Focus on: the Call Centre Agent

There are many different roles that you can undertake in a call centre, but the most common job that we recruit for is the call centre agent. This role can come under many different titles such as: Sales Executive, Customer Service Advisor, Inbound Sales Advisor, Outbound Sales Advisor, Claims Assessor, and Claims Processor. The core part of many of these roles is …