customer service advisor

Job of the Week – Customer Service Advisor

If you are looking for a fun, vibrant, team based environment to get you out of bed in the morning then our Customer Service Advisor job of the week in this fantastic call centre in Altrincham is the place for you.

We are looking for people to take inbound calls from existing customers, supporting them throughout the financial claims process and make outbound, customer service driven collections calls to collect fees on completed claims. Delivering excellent customer service, you will promote additional products and services working towards soft cross and up selling targets.

The facts:

  • 0% cold calling
  • 40% Customer Service. 40% Collections. 20% Sales – all to existing customers
  • Market leading PPI claims company
  • Customer service & collections – best of both worlds
  • Opportunity to earn £600-£1000 monthly bonus
  • Excellent opportunities for growth and progression.

The skills:

  • Previous experience of working in customer service & collections
  • Excellent communication and interpersonal skills
  • comfortable working to soft cross selling targets
  • Able to quickly build rapport with customers

The info:

  • Based in Altrincham, within walking distance of tram stops
  • £17,000 basic + £600-£1,000 per month bonus
  • Varied shift pattern, every other Saturday & no Sundays
  • Individual & team incentives
  • Free parking

Click here to apply…

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