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Carole Nash

Company Profile

Carole Nash is one of the UK and Ireland’s largest motorcycle insurance intermediaries with more than 300,000 policy holders. They are also a major player in the classic car insurance sector and provide a range of added-value household and travel policies.

The company is home grown and began 30 years ago in Timperley by Carole Nash focusing on vintage and classic motorcycle insurance. The company quickly grew and by 1995 they were serving around 85,000 enthusiasts and they soon extended their service to embrace modern motorcycle insurance, and saw an opportunity to move into the Irish market. By 2012, they had launched their Cherished Cars division which is dedicated to providing insurance for classic and performance cars, motorhomes, military vehicles and campervans.

Over the last 30 years the company has gained a fantastic reputation in the marketplace and have been given a whole host of awards. Most recently they won the ‘Excellence in Motor Broking’ and ‘Personal Lines Broker of the Year’ prize at the 2015 Insurance Times Awards.

Carole Nash now employ around 330 staff across their Altrincham and Dublin locations and are a business with customer service at its core. When you join you can expect a comprehensive induction to ensure that you know all about the business, its place in the insurance market and range of products. You will also be brought up-to-speed with their systems and working methods, and they will even make sure that you are fully clued-up on the world of motorcycling.

Along with extensive training and career development opportunties, Carole Nash offer an excellent benefits package which includes:

  • Free motorcycle training and tests
  • Subsidised gym membership
  • Contributory pension scheme
  • 24 days holiday per annum and holiday exchange scheme
  • Free social events, quizzes, team nights out and Christmas parties, for children as well as adults
  • Discounted theatre and concert tickets at various main venues
  • Interest-free travel season ticket loans, saving you up to £300 a year
  • Cycle to work scheme
  • Big savings on motorcycle, car, household and travel insurance with the option to spread payments over 10 months interest-free
  • Canteen area with free Internet , TV, pool table and kitchen facilities

To view a video about how Carole Nash began and to get an insight into the company click here

Call Centre Overview:

The call centre is spread across two floors in Trafalgar House and, at the peak of the insurance season, has about 400 staff. Bright and breezy, the call centre is a professional open plan office environment.

Recruitment Process:

We work very closely with the recruitment team at Carole Nash and, once we have spoken to you and agreed that Carole Nash would be a good place for you to work, we will arrange an interview for you. The interview will take place in the call centre in Altrincham and you will have the opportunity to have a good look around and sample the atmosphere. We will prepare you thoroughly for the interview so you can turn up with confidence and enjoy it!

Location:

The call centre is based in Trafalgar House in Altrincham, a short walk away from Navigation Road tram stop. View Map

Current Jobs

Customer Advisor – Sales & Service

Employment Type: Full Time or Part Time
Category: Inbound Sales
Hours: On average 37.5 hours per week, 6 week rota (increasing to 45 hours in peak months, 30 hours in low season)
Mon-Fri: 8am-8pm, Saturday: 9am – 5pm, Sunday: 10am-4pm
Salary: £13,000 - £15,000 plus uncapped bonus (potential to earn £18,000-£22,000)
Location: Altrincham

Job Description

Carole Nash is a fast growing company and they are therefore looking for customer focused sales people to work in their call centre in Altrincham. As a Customer Advisor, you will deliver an excellent service to bike and vehicle owners who are seeking out the right insurance policy. This is a sales focused role and therefore you will not only …



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